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SekinSoft Blog

Software development, artificial intelligence and tech trends to help your business grow

Phone with WhatsApp and other messaging apps
Trends

Starting October 1, replying on WhatsApp costs money: what you need to know

Meta starts charging for replies sent through the WhatsApp API: the 1,000 free messages, what it costs in Venezuela and the payment method that expires on September 30.

Sep 28, 2026 · 7 min
Customer service agent wearing a headset
Customer service

Quick replies: message templates you insert with one click

Save your location, hours and payment details once, then drop them into any channel with one click. Editable before sending.

Aug 21, 2026 · 6 min
WhatsApp changed how it charges in 2026
Trends

WhatsApp changed how it charges in 2026: what you pay per message

WhatsApp stopped charging per conversation and now charges per message: what changed, what’s coming in October 2026 and how to pay less.

Aug 9, 2026 · 9 min
WhatsApp’s new AI rule for 2026
Artificial Intelligence

WhatsApp’s new AI rule (2026): which bots are banned

WhatsApp only bans general-purpose AI assistants; sales, collections and support bots are still allowed in 2026.

Aug 9, 2026 · 8 min
Custom App vs. SaaS 2026
Development

Custom App vs. SaaS: Which Is Right for Your Business in 2026?

When to pay for a SaaS and when to build your own software. Comparison table, costs and real cases from Latin America.

Apr 10, 2026 · 9 min
AI for SMBs 2026
Artificial Intelligence

AI for SMBs in 2026: 7 Real Uses That Make Money Now

7 AI use cases Latin American SMBs are already putting to work: chatbots, predictive analytics, invoice automation and more.

Apr 8, 2026 · 10 min
How much it costs to build an app in 2026
Development

How Much Does It Cost to Build an App in 2026? A Real-World Pricing Guide

Price ranges by project type, what each quote should include and red flags so you don’t get scammed.

Apr 5, 2026 · 8 min
Business process automation
Automation

Process Automation for Your Business: A Practical 2026 Guide

The 5 processes every company should automate first, no-code tools and how to calculate ROI.

Apr 2, 2026 · 9 min
Software trends in Latin America 2026
Trends

8 Enterprise Software Trends in Latin America for 2026

Generative AI, low-code, sovereign cloud, edge computing and the 4 other trends transforming businesses across the region.

Mar 28, 2026 · 11 min
APIs and business integrations 2026
Development

APIs and Business Integrations: The Complete 2026 Guide

REST vs. GraphQL vs. Webhooks, the 6 most valuable integrations and when to hire a developer vs. use Zapier.

Mar 25, 2026 · 10 min
AI Sales Chatbots: A Practical 2026 Guide
ARTIFICIAL INTELLIGENCE

AI Sales Chatbots: A Practical 2026 Guide

How to deploy a smart chatbot that qualifies leads and closes sales 24/7 on WhatsApp.

Mar 15, 2026 · 9 min
Telegram for Business: The Complete 2026 Guide
TRENDS

Telegram for Business: The Complete 2026 Guide

Why more and more companies in Latin America are using Telegram as a sales and support channel.

Mar 12, 2026 · 8 min
WhatsApp CRM for SMBs: 2026 Guide
CRM

WhatsApp CRM for SMBs: 2026 Guide

What a WhatsApp CRM is, why your SMB needs one and how to choose the best one for Latin America.

Mar 5, 2026 · 8 min
7 Mistakes That Are Killing Your WhatsApp Sales
SALES

7 Mistakes That Are Killing Your WhatsApp Sales

The most common mistakes SMBs make when selling on WhatsApp, and how to fix them.

Mar 1, 2026 · 7 min
WhatsApp vs. Email: Which Converts Better in Latin America?
COMPARISON

WhatsApp vs. Email: Which Converts Better in Latin America?

A comparison using real data on open, reply and conversion rates for both channels.

Feb 25, 2026 · 7 min
Klienz vs. Kommo vs. Leadsales: An Honest 2026 Comparison
COMPARISON

Klienz vs. Kommo vs. Leadsales: An Honest 2026 Comparison

Pricing, features and integrations of the 3 most popular CRMs for SMBs in Latin America.

Feb 22, 2026 · 12 min